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Privacy Policy

Effective Date: October 1, 2025

This Privacy Policy describes how Jordan Brothers Bedding, Inc. dba Jordan Mattress & Home (“Jordan Mattress & Home,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, purchase our products, or interact with us online.

Contact Information
Jordan Brothers Bedding, Inc. dba Jordan Mattress & Home
4735 Malvern Rd., Hot Springs, AR 71901
Contact: Shanna Jordan
Email: Shanna@jordanbedding.com

1. Information We Collect

  • Personal Information you provide: name, email, phone, billing/shipping address, order details, and payment details (processed securely through third-party gateways).

  • Account & support information: messages, preferences, and warranty/return requests.

  • Automatically collected information: IP address, device type, browser type, cookies, pages visited, links clicked, approximate location (via IP), date/time stamps.

  • Third-party services: Facebook Pixel, Google Analytics, Google Tag Manager, and advertising partners may collect data to measure performance and deliver ads.

  • Embedded content: Google Maps, YouTube, Instagram, GitHub, and Google Fonts may collect IP addresses and usage data when their content loads.

2. How We Use Your Information

  • To process and fulfill orders through WooCommerce

  • To provide customer support and warranty service

  • To improve site performance, usability, and marketing

  • To send you promotions and updates (if you opt-in)

  • To protect our business, detect fraud, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Service providers (payment processors, shipping carriers, IT/hosting, analytics, marketing tools) under contracts that limit use to business services.

  • Legal authorities if required by law.

  • Business transfers if we merge, reorganize, or sell our company.

4. Cookies & Tracking

We use cookies and similar technologies for:

  • Essential functions (shopping cart, checkout, login)

  • Analytics (Google Analytics, Facebook Pixel, Tag Manager)

  • Advertising/remarketing (Google Ads, Meta/Facebook)

  • Functionality (embedded maps, fonts, videos, feeds)

You can adjust browser settings to limit cookies, though some features may not work.

Opt-out options:

5. Your Privacy Rights

Depending on where you live, you may have privacy rights under laws like the California Consumer Privacy Act (CCPA/CPRA) or similar laws in Colorado, Connecticut, Virginia, Utah, and Texas (effective 2025). These rights may include:

  • The right to know what personal information we collect and how we use it

  • The right to request access, correction, or deletion of your information

  • The right to opt out of certain types of data “sharing” for advertising purposes

  • The right to limit use of sensitive personal information (we do not collect this category)

To exercise your rights, contact us at Shanna@jordanbedding.com with the subject line “Privacy Request.” We may need to verify your identity before fulfilling requests. We will not discriminate against you for exercising your privacy rights.

6. Data Retention & Security

We keep information as long as necessary to fulfill orders, maintain records, and comply with legal obligations. We use industry-standard measures (SSL/HTTPS, secure payment processors, limited access) to protect data, though no system is 100% secure.

7. Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect data from children. If you believe a child has provided personal information, contact us so we can remove it.

8. International Visitors (GDPR/UK Note)

Our website is intended for U.S. customers. If you are located in the EU or UK, you may have additional rights under the GDPR/UK GDPR, such as the right to access, correct, delete, restrict processing, or object to processing of your data. If you contact us with such a request, we will make reasonable efforts to comply.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

For questions about this Policy or your data:

Jordan Brothers Bedding, Inc. dba Jordan Mattress & Home
4735 Malvern Rd., Hot Springs, AR 71901
Contact: Shanna Jordan
Email: Shanna@jordanbedding.com